Plan and assign
Schedule the work with site, priority and engineer context together. Dispatchers choose and confirm each assignment.
Field service management
Keep field work
connected.
One connected workflow for field service teams — schedule work, capture evidence offline, review AI-assisted reports and keep customers informed.
workface
Illustrative walkthrough
This interactive walkthrough uses fictional sample data. It illustrates WorkFace workflows and does not show live customer records.
Dispatch sample
WF-DEMO-1847Priority job
Urgent asset inspection
Abnormal vibration reported at Sample Site A
Unassigned 3
WF-DEMO-1851Urgent asset inspection — Sample Site D
WF-DEMO-1852Quarterly service — Sample Site C
Engineer A
WF-DEMO-1847Urgent asset inspection — Sample Site A
Confirmed by dispatcher
Engineer B
WF-DEMO-1844Planned maintenance — Sample Site B
Field work sample
Work checklist
Progress2/4
Job evidence4 items capturedSaved against WF-DEMO-1847
Ready for review
- Photo · BeforeSyncedAsset overviewCondition before work recorded
- Photo · AfterSyncedRepair completedCompleted work recorded
- Test resultRecordedPost-work checkAsset operating normally after repair
- Voice noteReadyEngineer summary00:48
Offline stateSaved on this device
Pending work syncs after connectivity returns.Report sample
Voice note · 0:483 photos · 1 test result
Completion report — WF-DEMO-1847
The engineer inspected the reported asset, completed the agreed repair and recorded the post-work check. Attached photos show the condition before and after the visit. This is a reviewable draft. An authorised teammate reviews the evidence before signing or sharing.
Customer view sample
3
Active jobs
2
Open quotes
8
Signed reports
Urgent asset inspection — Sample Site AComplete
Planned maintenance — Sample Site BOn site
Quarterly service — Sample Site CScheduled
Customer access is available when the organisation enables it.
Designed for field-service workflows across
UtilitiesConstructionEnergy
FacilitiesIndustrial maintenanceSpecialist engineering
One connected job record
From the office to the field — and back.
The same job context follows the work, so teams can see what is planned, what happened and what needs review.
01 02 Work offline
The engineer follows the job, records time, safety checks, voice notes and photos, even where signal is unreliable.
03 Review the record
Captured evidence can support an AI-assisted report draft, with human review before signature or sharing.
04 Keep customers informed
When enabled, the portal gives authenticated customers access to relevant job updates and approved documents.
Why WorkFace
A dependable record of field work.
Capture the visit once
Voice notes, photos and work details stay with the job instead of being reconstructed at the end of the day.
Keep working without signal
Field capture is saved on the device and queued to sync when connectivity returns.
Review before commitment
Evidence and AI-assisted drafts remain reviewable before authorised people sign, approve or share them.
Plans · monthly AI credits included per user
Starter20
Pro150
Enterprise400
Allowances are pooled by organisation. Additional usage is US$0.60 per credit. Base subscription prices are quoted separately; ask for a current plan quote.
See how WorkFace fits your workflow.
Ask for a walkthrough focused on scheduling, field capture, reporting or customer updates.
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A demo request is not a subscription commitment.